Customer Testimonials

Sales (New)

JK kim
i am so grateful to enjoy leasing my new VW Tiguan!!! i have huge negative equity that solved problem with good deal!! am so thankful !! Great Dealer!!
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Sales (New)

arsingleton
I greatly enjoyed my experience leasing my new Volkswagen. Harry Kim was an outstanding leasing consultant. He was very professional, very knowledgeable and quite courteous. I would definitely do business with Fairfax Volkswagen again; and I will certainly refer others. Regards, Alan singleton
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Sales (Used) - Silver Spring, MD

Lakiesha J.
Absolutely great dealership! When one else would approve me for a loan due to high negative equity from trade and lower credit score, Fawad spoke on my behalf to bank as if I was his family member. This buying experience was not your typical where you feel they are just trying to make a deal. Dennis was great as well. He was persistent with trying to find me the best deal and car. Even went as far as speaking to General Manager(Fawad) for me. Great customer service. Will definitely recommend this place to anyone.
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Sales (New)

why
Just when I was starting to lose hope in finding a good deal for a new car; Fairfax Volkswagen came in and saved the day! Al Saleh and John Winkfield were the best, they went over and beyond to get me the car I wanted at the rate and monthly payment amount I was hoping for. I am very pleased with my car and the great customer service I received. I will be back and I would definitely recommend this dealership to my friends and family! THANK YOU AL AND JOHN :)
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Sales (New)

AJ
We leased our third car from same dealership. They provide great customer service. Emmanuel was very knowledgable about cars. They did side by side comparison between Honda and VW Jetta. I was very impressed with their knowledge and experience car body and electronics in the car. I am very happy with my decision to buy VW Jetta. Hope this helps other customers.
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Sales (New) - Springfield, VA

Over excited!!
I have recommended this dealership to friends. The service is great and Emmanuel has been so patient and helpful during the process of me buying a new car. I contact him with questions and He is always available to assist me.
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Sales (New)

PandaWalkr
What a great day! Arrived at 11am and left with a new VW GTI. I went with a friend to LOOK at cars and we both ended up with new ones, a lot of that due and owing to the great people we met. Emmanuel and Ahmed was fabulous. I haven't purchased a car in over 22 years, so I was quite rusty. They explained everything thoroughly and stood by patiently while I dithered about color and other options. I believe they got me the best deal possible. Glester Johnson then drew up the paperwork. Glester is a very smart guy and a hoot to boot. I've never laughed so hard while signing my life away! He checked several lenders in order to find the best rate, and took the extra time to explain and then let me read each page of the paperwork I had to sign. If you want to make buying your next car a pleasurable and fun event, I suggest you visit Fairfax Volkswagen.
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Sales (New)

Volkswagen16
Post Office Box ### Washington, Virginia 22747 October 28, 2016 Mr. Fawad Osmani General Manager Rosenthal Fairfax Volkswagen and Volvo 11050 Fairfax Boulevard Fairfax, Virginia 22030, My dear Mr. Osmani, Please excuse the delay in getting this letter to you. It should have been sent immediately after our last conversation, however due to the injury I suffered at work earlier in the year I have had two surgeries on my left wrist and I have been in a cast. The surgeries made me realize the dereliction of duty in not getting this letter of deep appreciation to you. When I entered your facility on July 3, I had not intention of making any decisions on my lease. Fortunately the timing was perfect in that I was able to visit with you directly. It is often said that purchasing a new car is an event that most people put at the top of their “unpleasant experience” list. It has been eight months since the accident and resulting injuries at work and I was dreading having to go through the lease renegotiation process. I appreciate the manner in which you gave me your complete attention and I quickly realized I was comfortable in our discussion and the numbers you were showing to me in regard to the lease and a 2016 vehicle. I also appreciate the information you were showing me regarding the TDI legal issue which affected my 2013 vehicle. Thank you for your honesty not only in word, but in deed. You showed me exact numbers and costs and were so instrumental in an easy and enjoyable transition. On top of all of your incredible assistance, you went to bat for me with Volkswagen Credit Services and were able to persuade them to waive the “excess wear and use fee” of $495.00. I almost fell off my chair when I heard that terrific news. Thank you again. You are indeed a 5 Star gentleman who went out of his way to waive those fees that totaled $845.00 (wear and use/disposition fee). I am so pleased with my new Jetta and I thank you for you help in every step of the transaction. It will always be my honor and pleasure to recommend Fairfax Volkswagen and I have already shared this good news with many of my friends and relatives. Mr. Osmani, there are just a few simple words that describe my experience dealing with you and your fine dealership, and all your staff: Thank you for your kindness, integrity, and honesty. Nothing more can be said because each of those words exactly conveys my appreciation to you and for you. Yours very cordially, Paul E. Hagstrom Note: In the parking lot at work someone did something to create three tiny scratches in the rear right fender. There are no dents. Please let me know the best way to handle this. Im sure it is best not to contact my insurance so I expect to pay to have these tiny dots removed. It bothers me not to drive my white beautiful Jetta in less that perfect condition.
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Sales (New) - Alexandria, VA

PHILOMINA OSEI
Emanuel helped us to buy a Jetta He listen to us and gave a good advise and a good deal. We will always buy from fairfax Volkswagen.
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Sales (New)

jiny908
Emmanuel sold me my second car and I am really glad I came back!. The visit was quick and easy - he did not try to confuse me with confusing car jargon and ridiculous deals to increase his profit margin. He has great interpersonal skills and understood what I was looking for and bottome line--- he let it all happened!!! I'd strongly recommend him to anyone looking to get a car. Remeber his name Emmanual Dugbartey!!
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Rosenthal Fairfax Volkswagen

11050 Fairfax Blvd.
Directions Fairfax, VA 22030

  • Sales: (888) 441-2783
  • Service: (888) 441-4210

Hours

  • Monday 9:00 AM - 9:00 PM
  • Tuesday 9:00 AM - 9:00 PM
  • Wednesday 9:00 AM - 9:00 PM
  • Thursday 9:00 AM - 9:00 PM
  • Friday 9:00 AM - 9:00 PM
  • Saturday 9:00 AM - 9:00 PM
  • Sunday 12:00 PM - 6:00 PM